To register for this event, go to: www.stcnymetro.org

John Posada, is very excited that we can open the second half of the chapter year with a presentation on what can completely change how you approach your next writing project.
Steven LeClaire will explain how Lean Six Sigma helps you to define every writing process or project. Using it, you can obtain quantifiable data on which to base improvements. Lean Six Sigma also helps you to develop a plan so that you can come up with solutions when your process is producing unexpected (and unsatisfactory) results.
How do you apply this in your daily work? How many times have you produced a document, such as an Installation manual that you thought was good? However, when you released it, customers were unimpressed or unsuccessful in achieving the results. Management then told you to fix it, with no suggestion of how to fix it.

If you are like me, you followed the process in the document (and it worked, as it had the first time). You changed the sequence of some chapters. You rewrote some paragraphs and you added some graphics with arrows and captions. Maybe you even converted some content to bullet or numbered lists.
However, were you able to demonstrate, from the customer's perspective, whether the document was better, or just different?

Steven will help you do just that. He will answer the following questions:
What is Lean Six Sigma?
Can I use Lean Six Sigma?
How can I use Lean Six Sigma?
Come join us for what should be a very informative and eye-opening presentation.

Costs (click one to pay by credit card):
Dinner/Networking Member Fee: $15.00
Dinner/Networking NonMember Fee: $45.00
Meeting only Member Fee: $5.00
Meeting only NonMember Fee: $10.00

We ask that you please RSVP as soon as possible so we can have the proper number of seats available.
John Posada
Chapter President and Program Chair
About the NYMetro chapter of STC
The New York Metro Chapter comprises over 360 members from New York City, New Jersey, Westchester, and Southern Connecticut. Our chapter provides members with a number of valuable technical writing services and programs. Click this link to find out more about the chapter or contact John Posada.
About Society for Technical Communications International
STC is an individual membership organization dedicated to advancing the arts and sciences of technical communication. It is the largest organization of its type in the world. Its 14,000 members include technical writers and editors, content developers, documentation specialists, technical illustrators, instructional designers, academics, information architects, usability and human factors professionals, visual designers, Web designers and developers, and translators-anyone whose work makes technical information available to those who need it. Click this link to find out more about the association.